SCAM Call Heads Up

What do you do when you get suspected scam call or text on your smart phone? On May 29, 2014 I got a call on my Verizon® smart phone from 800-922-0204. My Caller ID registered the owner as “Tech Support” so I answered. A recorded voice declared itself as Verizon Tech Support alerting me to a $33 credit I was eligible for due to a tech support issue and directed me to for processing my request for credit. When I turned to my computer I knew better than to put the name name in my browser address window. Instead, I turned to Google search to see what I could find on the domain. It was early enough in the SCAM call routine that blog discussion results weren’t showing up in the results. I quickly ran a query on the WHOIS Domain Info through DomainTools, a reputable DNS research and monitoring service. It turned out that the domain was registered through NameCheap, a domain name reseller for Enom®, the world’s largest wholesale domain registrar, owned by the Rightside Group. The domain name had been registered on May 28, 2014, just one day before I received the SCAM call.  The domain registrant is based in Santiago, capital of The Dominican Republic. I also caught  the question mark in the registrant’s address. There were so many red flags in this registration. No way was I going to proceed to I turned to Twitter and tweeted a warning, asking for a RT but quickly found that the URL shortener routine had hijacked the URL I had tweeted so I quickly deleted the tweet as well and went on my way.

Fast forward to today, Saturday, June 7. I found the draft of a warning post I had created early on Thursday, May 29. Rather than delete it, I decided to find out if anything had been done about the domain abuse and ran another DNS query. The domain registration still shows up. I’m wondering if the database entry is old or whether anyone ever reported the issue. I’ll send in a report today to see what kind of response I get.